Why we collect information about you
We aim to provide you with the highest quality of care and will always discuss and agree with you what your treatment will be. To do this we must keep records about you, your health and the care we have provided or plan to provide to you.
These records may include:
• Basic details about you such as address, date of birth and next of kin
• Notes and reports about your health
• Details and records about your treatment and care
• Results of x-rays, laboratory tests etc
How your records are used
Within our Practice we use your records to:
• Provide a good basis for all dental health decisions
• Check the quality of care (such as a clinical audit)
• Ensure that your care is safe and effective
• Work effectively within the Practice to provide the best care for you
How we keep your records confidential
Everyone working within this Practice has a legal duty to keep information about you confidential.
We have a duty to:
• Maintain full and accurate records of the care we provide to you
• Keep records about you confidential and secure
• Provide information in a format that is accessible to you
We will not share information that identifies you for any reason unless:
• You ask us to do so
• We ask and you give us specific permission (for example to refer you for specialist treatment)
• We have to do this by law
• We have special permission for health or research purposes
Some information will be used for statistical purposes. We take strict measures to ensure that individual patients cannot be identified
Our guiding principle is that we hold your records in STRICT CONFIDENCE
You have the right
You have the right to confidentiality under the Data Protection Act 1998 (DPA), the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts) may also apply.
You have the right to request a copy of all records about you. A fee will be charged for this service.
• Your request must be made in writing to the Practice
• We will respond to your request within 20 days
• You will be required to provide ID before any information is released to you.
The Practice is not obliged to comply with vexatious requests or repeated or substantially similar requests from the same person other than at reasonable intervals.
If you think that anything recorded is inaccurate, please inform us.
The Information Commissioner is an independent public body that reports directly to Parliament and is responsible for implementing the Act – www.ico.gov.uk